Features

Salesforce Enabled & Integrated

Custom Objects linked to contact & account tracks all data

Event Driven from integrated billing events or batch data sync

Configurable workflow for each collection type

Triggered comms to customers throughout collections workflow

Promise to Pay tracking & escalation

Repayment Plan tracking & escalation

Configurable Discounts & Penalties to incentivise payment

Escalation via email & case to collection managers

Lightening web components for collections agents & self service

APIs available for integration into other websites and mobile apps

Dashboards & Reports